Frequently Asked Questions

Where can I park? What is the address of the playhouse?

The playhouse is located at 7300 MacArthur Blvd, Glen Echo, Maryland. Parking is available in the public lot located on Oxford Road (next to the Clara Barton House). A link to google maps is HERE. The upper lot is for permit holders only.

You can also find us on our Directions Page

Is the Puppet Co accessible by public transportation?

Yes! You can take the #29 bus from the Friendship Heights Metro Station or Bethesda Metro Station. Check wmata.com to plan your visit.

What are your hours?

Typically, The Puppet Co. is closed Monday and Tuesday. The Box Office and lobby are open Wednesday-Sunday 9:30am-3:30pm. We can be reached by email at box.office@thepuppetco.org or by calling our box office at (301) 634-5380.

What is the difference between Main Stage and Tiny Tots?

The Main Stage programming is best suited for children ages 4 or 5 and up. The theatre is dark and there is more dialogue. Each performance is around 45-55 minutes with no intermission. Tiny Tots performances are designed for children under 4 or children 4-6 who have never been to a puppet show before, and might be a little scared. The theatre lights remain on and the back doors remain open. Each performance is around 30 minutes in length. Both Main Stage and Tiny Tots shows are also shown live on screens in our lobby if any friends need to take a break.

What is your cancellation policy?

If you cannot come to the show you bought tickets for, your tickets will be put on an exchange list, and you will have one year from the show date to use those tickets.

If we need to cancel a show, we will send out an email to ticket holders who will be put on the exchange list.

Note: if we have no pre-sold tickets sold 24-hours before the performance, we will cancel.

Is the playhouse wheelchair accessible?

Yes! We encourage you to arrange pre-seating with us. Please call (301) 634-5380.

Is food allowed in the theatre?

Starting March 2, 2023 food is allowed in the theatre, as long as it is dry and will not get stuck in the carpet. (Leave those raisins and gummies in your bag, please.) Bigger snacks are okay to eat in the lobby. Inside the theatre, water and any drink in an spill-proof container (sippy cup, etc.) is permitted.

Who makes the puppets, costumes, and scenery?

In our Mainstage Legacy Series, we did! Everything you see on stage was produced by the Puppet Co. founders and their collaborators. We made the puppets, wrote the scripts, and designed and made the costumes and set pieces.

In the Mainstage Premiere Series, it depends! We create most of the puppets, sets, lighting, and sound, and often work with industry professionals to design costumes and specialty puppets. In our first 3 Premiere shows in 2021 and 2022, we wrote one script and worked with wonderful playwrights for the other two.

Does the Puppet Co. Playhouse do birthday rentals?

We do! Our party room has a 25-person capacity, and the theatre is available for complete buyout. We offer parties with tickets to Mainstage or Tiny Tots shows, parties with a hands-on workshop custom-themed to your needs, and show tour parties to your home or other venue. Groups of 20 or more may also purchase discounted tickets for Mainstage shows regardless of any rentals. You can find additional details on our rentals page. Please email us at Box.Office@thepuppetco.org or call 301.634.5380 if you have questions or are ready to book!

Is the space available for rent?

Yes, we will work with you and your needs to see what space we can offer for rehearsals, staged readings, or meetings. You can find additional details on our rentals page. Please email us at Box.Office@thepuppetco.org or call 301.634.5380 for if you have questions or are ready to book!

Do you tour your shows?

Our Legacy productions of Hansel and Gretel, Little Red Riding Hood and the 3 Little Pigs, and Peter and the Wolf are available to tour by request! We also offer residencies and collaborative opportunities for workshops and special events, so if your organization is interested, please email us at Box.Office@thepuppetco.org.

What if my question isn't here?

Didn’t see an answer to your question? Email us at Box.Office@thepuppetco.org or call our box office at 301.634.5380 and we will get back to you as soon as we can.